Privacy Policy

Version dated 2026-10-31

1.Data controller

The controller of your personal data is Jakub Ślaga, a natural person running an unregistered business activity under the name FAST-KOMP (not entered in the CEIDG register), ul. Piotra Stachiewicza 45, Kraków, Poland, tel. +48 882 069 296, email kontakt@fast-komp.pl.

Contact us through the same channels about any data protection matter. The address is a contact address and the place of pre-arranged visits, not a company seat.

2.What data we process

When booking: full name, phone number, email address, device type, problem description and the chosen date.

With a customer account: the same contact details and a password (we store only its encrypted hash, never the password itself).

Technical data: IP address (only to limit abuse, e.g. repeated login attempts) and the cookies described below.

3.Why and on what basis

Handling bookings and providing the service, running your customer account (Art. 6(1)(b) GDPR).

Your consent to processing data for booking purposes, given in the form (Art. 6(1)(a) GDPR) – you may withdraw it at any time, which does not affect the lawfulness of processing before withdrawal.

Website security and abuse prevention (Art. 6(1)(f) GDPR).

Establishing or defending legal claims (Art. 6(1)(f) GDPR) and obligations under tax law, where applicable (Art. 6(1)(c) GDPR).

Providing data is voluntary, but necessary to book a visit or create an account.

4.Who receives your data

We do not sell data or share it with advertisers. Only technical providers needed to run the website (e.g. hosting) may have access, to the extent required to provide their service. Data is not transferred outside the European Economic Area.

5.How long we keep data

Booking and service data – until the matter is completed, then for the limitation period of claims (usually up to 3 years).

Account data – until you ask us to delete the account.

Data required by tax law – for the period set by that law.

6.Your rights

You have the right to access, rectify (you can correct part of your data yourself in your account under "Personal data"), erase, restrict processing, object, and data portability, as well as the right to withdraw consent.

You may also lodge a complaint with the President of the Personal Data Protection Office (uodo.gov.pl).

To exercise your rights, write or call us – contact details are in section 1. We make no automated decisions and do not profile customers.

7.Cookies

We use essential cookies only: a session cookie (login and form protection) and one that remembers your language. We use no analytics or advertising, so there is no cookie banner.

8.Changes

We will announce changes on this page. The current version is always available at this address.

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